About All Loose flowers/stems

  • Unpack the flowers immediately
  • Cut ½ “ off the base of each stem
  • Place stems in a clean vase/container with clean water
  • Depending on the size of your vase change/add  water every 2-3 days  and cut ½” off the stem again each time you change the water
  • Avoid exposure to temperatures below 45 degrees and keep away from heat sources and drafts 

About All Flower Baskets or Pre Arranged Flowers

  • Unpack the flower basket
  • Add water to start and continue to add water every 2-3 days
  • Your flowers are arranged in a container with a plastic liner,  but you should add water over the sink in case of overflow

About Specific Flowers



  • Follow instructions for Loose Flowers
  • Upon arrival immerse both flowers and stems in room temperature water for 15 minutes or up to 2 hours.
  • Every 5 days cut anopther ½” from the base of the stem and soak the entire flower again for 15 minutes
  • Anthuriums die from the stem up toward the flower heads,  and evaporate water from the heads
  • Avoid temperatures below 55 degrees 

Bird of Paradise   

  • Follow instructions for Loose Flowers
To bring out extra flowers :
  • After the Bird of Paradise stem is cut from the plant, new flowers will not automatically emerge from the heavy sheaths, they will need your gentle coaxing as follows:
  • Soak the flower head in room temperature water for 20 minutes
  • Insert your thumb inside the unopened sheath through the slit on the upper side and gently lift up a new flower
  • Carefully remove the thin white membrane which separates each flower and cut it off


Ginger & Heliconia

  • Follow instructions for Loose Flowers
  • Upon arrival soak the whole stem and entire flower head in room temperature water for 15-30 minutes
  • Repeat soaking every 3 days. More frequent soaking does not harm ginger or heliconia because their optimal growing conditions are in full sunlight with constant intermittent gentle tropical rain
  • Do not refrigerate


  • After the long journey to you, your Lei may appear tired and thirsty.  We recommend that you give the lei a gentle misting of water with a spray bottle or carefully submerse your lei in water
  • If you are not ready to wear your lei the day it arrives, mist it and place the lei on a damp towel in the refrigerator. Keep your lei moist until it is time to wear it.
  • Special notes on Tuberose Leis:
  • Do Not sprinkle or immerse tuberose in water.
  • If any tuberose petals are bruised or brown, gently peel off.  Wrap with the paper provided.
  • Refrigerate until ready to use
  • Special notes on Ti leaf lei, Kukui Nut Lei, Bozu and Cigar Leis:   
  • Do Not sprinkle or immerse these types of leis
  • Wrap with the paper provided
  • Refrigerate until ready to use
  • When you are finished wearing your lei,  you might consider spraying it again and placing it in the refrigerator.
  • Remember Leis are delicate and may only keep for a few more days


  • Follow instructions for Loose Flowers but cut your orchid stems about an inch to allow for maximum water intake.



  • Follow instructions for Loose Flowers
  • Proteas are very thirsty so may appear tired after their journey to you. They will perk up if you place them in and maintain an adequate supply of clean water below the leaves.
  • Leaf discoloration in some protea is natural, though the flower is still fresh for you to enjoy.  We suggest you strip most of the leaves from the stem and around the flower to reveal the blossoms more. 
  • Display protea near a window when possible
  • Your fresh protea flowers can dry into a permanent arrangement by simply emptying the water from the vase.  This natural method will allow your Protea basket / arrangement to retain some of the flowers color tones.
  • Hanging flowers upside down is another method for drying protea naturally. For best results, keep them away from direct light in an area of good air circulation for about a month.